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Overview of Siebel Store-and-Forward Messaging Administration

You can administer Siebel Store-and-Forward Messaging from the Administration—Store-and-Forward screen and the Administration—Siebel Remote screen in a Siebel Web Client.

The Administration—Store-and-Forward screen has the following view related to Store-and-Forward Messaging:

• Store-and-Forward Message History

The Administration—Siebel Remote screen has the following views related to Store-and-Forward Messaging:

• Store-and-Forward Administration
• Mobile Clients

The following paragraphs describe these administration views. For detailed information about administration tasks, see Installation and Configuration of Siebel Store-and-Forward Messaging and Administration of Siebel Store-and-Forward Messaging.

Store-and-Forward Message History View

The Store-and-Forward Message History view in the Administration—Store-and-Forward screen provides administrative information for each outbound message. This view allows you to view such characteristics of outbound messages as the unique message ID, the application that was used for the message, the time the message was sent, the message size, the message status, and so on. You can use this view to track outbound messages for any user in your system, either to troubleshoot or to monitor application and system usage.

Store-and-Forward Administration View

The Store-and-Forward Administration view in the Administration - Siebel Remote screen displays the definition of the default integration object that is used in the synchronization of Activity information. The view can also be used for defining additional integration objects and for setting the timeout values that govern timely delivery of Store-and-Forward messages.

For more information about defining Integration Objects, see About Configuring Store-and-Forward Messaging Integration Objects. For more information about setting timeout values, see Configuring the Data Message Timeout Parameter for Store-and-Forward Messaging.

Mobile Clients View

The Mobile Clients view in the Administration - Siebel Remote screen is primarily intended for administration of Mobile Web Clients. However, it also contains the SAF Queue Subsystem field, which must be configured in order to enable Store-and-Forward Messaging for Mobile Web Clients.