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Overriding the Type for Fields That Users Read from Right-To-Left

The DisplayType user property overrides the Type property of a field that Siebel CRM configures for right-to-left (RTL) display. It is applicable only if Siebel CRM uses this right-to-left configuration. It displays text fields as data types from left to right. For example, DTYPE_ID, DTYPE_PHONE, and so on.

The value for this user property must contain one of the following values:

• DTYPE_CURRENCY
• DTYPE_DATE
• DTYPE_ID
• DTYPE_INTEGER
• DTYPE_NUMBER
• DTYPE_PHONE

Displaying data from right to left for some fields does not make sense. For example, a service request number must always display from left to right. Siebel CRM sets the Type property for the SR Number field to DTYPE_TEXT. It sets the DisplayType user property for this field to DTYPE_ID to make sure the service request number displays left to right.