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Viewing and Correcting Incomplete Import Transactions


To view or correct incomplete import transactions, use the Incomplete Transactions screen. This screen enables you to view all account and contact transactions that failed the import validation or failed during the UCM batch process. You can view information about the record, as well as the specific error message. Use the following task to view and, if necessary, correct incomplete import transactions.

To view and correct incomplete import transactions

  1. Navigate to the Administration - Universal Customer Master screen, then the Incomplete Transactions view.
  2. Click the list, and select either Incomplete Accounts or Incomplete Contacts.
  3. In the chosen view, find the job record.
  4. For incomplete account records, click the Account link in the record.

    The Incomplete Account Detail view appears, displaying the relevant data associated with the chosen account record, including its address and contact child objects.

  5. For incomplete contact records, click the Last Name link.

    The Incomplete Contact Detail view appears, displaying the relevant data associated with the chosen contact record, including its Address and Account child objects.

  6. Make the necessary corrections, and change the Record Type from Incomplete to Batch, then step off the record to save it, or choose Save Record from the application level menu.
  7. Click either Incomplete Contact Details or Incomplete Account Details on the thread bar to return to the previous view.
  8. Click the Run UCM Batch button to rerun the UCM Batch Process for the selected record.

    NOTE:  You can select multiple records in this view.

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