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About Oracle Customer Hub (UCM) Privacy Management

Oracle Customer Hub (UCM) Privacy Management provides an infrastructure that allows companies to implement privacy management solutions for their customer data. These solutions help companies to protect personal customer data and to comply with government privacy regulations.

Privacy vocabulary and sample rules included with Oracle Customer Hub (UCM) Privacy Management can be tailored to meet your organization's requirements. Oracle Customer Hub (UCM) Privacy Management comes preconfigured with a vocabulary and sample rules designed to meet the requirements of financial services companies doing business in the United States. It also includes concepts that are useful to businesses managing compliance with fair information practices including notice and choice as well as global accepted privacy principles such as use limitation (purpose), disclosure (recipients), data collection limitation (data categories), and others.

In particular, Oracle Customer Hub (UCM) Privacy Management business rules environment enables business analysts to model, test, and deploy rules that manage privacy information stored in Oracle Customer Hub (UCM) related to financial accounts and contacts.

NOTE:  Use this chapter with Siebel Business Rules Administration Guide version 8.1.

Oracle Customer Hub (UCM) Privacy Management implementation requires the following components:

• Oracle Customer Hub (UCM). It maintains the privacy preferences.
• An embedded rules engine. It allows rules creation and processing. For background information on the rules engine, see Siebel Business Rules Administration Guide, version 8.1.