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Purging Source Oracle Customer Hub (UCM) Data


Maintaining historical source data for Oracle Customer Hub (UCM) records leads to large amounts of information stored in the database (SDH Tables). Oracle Customer Hub (UCM) provides purge functionality to clear this data, when necessary. For information on other Oracle Customer Hub (UCM) data management tasks, see About Cross-Referencing Parent and Child Records with External Systems.

CAUTION:  The purge data operation removes all records and cannot be undone.

Use the following task to purge source data.

To purge source data

  1. Navigate to the Administration - Universal Customer Master screen, then the Transaction History view.
  2. Select either Accounts or Contacts.
  3. In this list, click the Purge button.
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