Siebel CRM Integration to Oracle FLEXCUBE Universal Banking Implementation Guide > Installing and Configuring the Integration > Process of Configuring Siebel Business Applications >

Configuring the Workflow Monitor Agent

This topic describes how to configure the Workflow Monitor Agent that is used to monitor workflow policies used in the Integration.

This task is a step in Process of Configuring Siebel Business Applications.

The Integration uses the Workflow Monitor Agent BIB Customer workflow to monitor customer workflow policies. Configuring this component involves:

• Creating a Workflow Monitor Agent, Workflow Monitor Agent BIB Customer
• Configuring the Workflow Monitor Agent BIB Customer component

Creating a Workflow Monitor Agent to Monitor Customer Workflow Policies

The procedure in this topic describes how to create a new Workflow Monitor Agent to monitor the customer workflow policies used in the Integration.

To create a Workflow Monitor Agent to monitor customer workflow policies

1. Log in to the Siebel Financial Services application.
2. Navigate to the Administration - Server Configuration screen, Enterprises, and then the Component Definitions view.
3. In the Component field, select Workflow Monitor Agent, and then make a copy of the record by selecting the Copy Record menu item.
4. Set values for the new record as shown in the following table.

   Field	Value
   Component	Workflow Monitor Agent BIB Customer
   Alias	WorkMonBiBCust
   Component Group	Workflow Management
   Description	Monitors Workflow Manager events for BIB Customer

5. Click the Activate button to activate the new component, then Click the Synchronize button to synchronize the component.
6. Restart the Siebel Server.

   For information on this task, see Siebel System Administration Guide.

Configuring the Workflow Monitor Agent BIB Customer Component

This topic describes how to configure the Workflow Monitor Agent BIB Customer component created previously.

To configure the Workflow Monitor Agent BIB Customer component

1. Log in to the Siebel Financial Services application.
2. Navigate to the Administration - Server Configuration screen, then the Servers view.
3. In the Siebel Servers list, select the server that you want to configure.
4. In the Component field, select Workflow Monitor Agent BIB Customer.
5. In the Parameters form, set the values of the parameters as shown in the following table.

   Parameter	Value
   Group Name	BIB Customer
   Action Interval	5
   Sleep Time	10
   Default Tasks	1

6. Restart the Siebel Server.

   For information on this task, see Siebel System Administration Guide.