20Additional Learning Resources

This chapter contains the following:

Oracle Sales Cloud Additional Resources

This topic lists additional documentation, training, and other available resources.

Go to the following locations to find more information:

  • Documentation, including videos and tutorials, is available at http://docs.oracle.com/cloud/latest/salescs_gs/index.html. Or navigate from cloud.oracle.com to Resources - Getting Started: Documentation - Oracle Cloud Application Services: Sales.

  • Tutorials are available on the Oracle Sales Cloud Learning Library at http://www.oracle.com/oll. Navigate to Products - Applications - Fusion Applications - Oracle Sales Cloud.

  • More information on client and browser settings for Oracle Sales Cloud is located at http://www.oracle.com/us/products/system-requirements/overview/index.html.

Community

The Oracle Applications Customer Connect (https://appsconnect.custhelp.com) offers a place where you can connect with experts from Oracle, our partner community, and other users. Become part of this community to post tips, get answers to your questions, and find valuable information from the people using the application.

Training

Courses are available through Oracle University. You can find a full list of available courses at http://education.oracle.com/fusionapps. The following courses are recommended:

  • Oracle Sales Cloud Implementation

  • Oracle Sales Cloud Extensibility

Documentation

Solutions and documentation are available in the help and in guides. The following guides are recommended:

  • Getting Started with Oracle Sales Cloud Customizations

  • Oracle Sales Cloud Using Sales

  • Oracle Sales Cloud Implementing Sales

  • Oracle Sales Cloud Using Campaigns

  • Oracle Sales Cloud Using Leads

  • Oracle Sales Cloud Implementing Marketing

  • Oracle Sales Cloud Using Marketing Segmentation

  • Oracle Sales Cloud Using Customer Data Management

  • Oracle Sales Cloud Customer Data Management Implementation Guide

  • Oracle Sales Cloud Customizing Sales

These guides are available from http://docs.oracle.com.

Support Articles

Go to My Oracle Support at https://support.oracle.com for the latest implementation articles.