Oracle Click-to-Call Cloud Service Documentation
Release 2015.01

Click-to-Call Getting Started Guide  HTML | PDF
Describes how to perform setup tasks for your Click-to-Call service, including adding user accounts to your system, preparing the links customers use to initiate phone calls, specifying the operating hours of your call centers, and managing blacklists. Also includes information on viewing reports on Click-to-Call data.

Click-to-Call Administrator Guide  HTML | PDF
Describes how to perform maintenance and administrative functions for a running Click-to-Call environment. Includes information on managing links, setting up call routing, and configuring blacklist features. Also includes a list of cookies set by your Click-to-Call service.




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