13 Networked Cash Drawers

This chapter describes the process of integrating networked cash drawers into the store.

1. Manage Networked Cash Drawer (only for new networked cash drawers that have not been configured yet).

   1. Configure cash drawer

   2. Activate cash drawer

2. Open Cash Drawer

   1. Assign and count till

3. Attach Cash Drawer Till

   1. Scan cash drawer

   2. Put physical till in cash drawer

4. Networked Cash Drawer is ready for use in Xstore Sales

5. Remove Cash Drawer Till

   1. Scan cash drawer

   2. Remove physical till from cash drawer

6. Close Cash Drawer

   1. Count till

Discover and Activate a New Networked Cash Drawer

Discover new networked cash drawers using the Manage Networked Cash Drawer menu option. These steps are only required for new networked cash drawers.

1. From the Main menu, select Till then Manage Networked Cash Drawers. The list of networked cash drawers displays. If this is the first time drawers are being discovered the list may be empty.

   
   

   Note: If a networked cash drawer has a status of Reset extra steps are required. This is the status that is shown when Xstore does not recognize the configurations found upon discovery of the cash drawer. A hard reset is required. Refer to your IP Cash drawer device documentation for instructions on resetting the networked cash drawer.

   
   

   Figure 13-1 Manage Networked Cash Drawers

   
   

2. If your cash drawer is not listed and you need to find/discover your networked cash drawer, select Discover Devices.

   Your drawer will be listed now with a status of New.

3. Select your networked cash drawer. An option menu opens.

4. Select Configure Device. The Configuration Information window displays:

   Figure 13-2 Manage Networked Cash Drawers - Configure

   
   

5. Enter the required fields: IP Address, Netmask, Gateway, TCP Port and a description.

6. Select Save Configs. The system will take a couple minutes to save your configurations. Your drawer will be listed in Configured status.

   Figure 13-3 Manage Networked Cash Drawers - Configured Status

   
   

7. Select your drawer and select Activate Device. The status of your networked cash drawer updates to Active.

   Figure 13-4 Manage Networked Cash Drawers - Active Status

   
   

   Your networked cash drawer is now available to be set up for use in your store. Prior to moving on to the next steps you need to open the store and open the register. See Opening the Store and Opening the Register for more information.

Open Cash Drawer

To use the networked cash drawer that has been activated, you need to open the cash drawer. This must be done prior to Attach Cash Drawer.

Note: : If you try to attach the cash drawer till first, you get an error message that there are no cash drawers available to attach till.

To open the networked cash drawer

1. Select Till from the Main Menu.

2. Select Open/Close Options from the Till menu.

3. Select Cash Drawer Open from the Open/Close Options menu. The system displays a list of networked cash drawers that are available.

   Figure 13-5 Cash Drawer Open

   
   

4. Select the networked cash drawer to open from the list. The system prompts 'Do you want to open this cash drawer?'

   Figure 13-6 Cash Drawer Open Prompt

   
   

5. Select Yes.

6. A cash drawer needs a till (insert that holds the money inside the cash drawer) so the system prompts for the till that will be issued for this cash drawer and go through the process of counting the till.

   1. Select the till ID/Name that is located inside their cash drawer or associated to the cash drawer.

      Figure 13-7 Select Available Till

      
      

   2. Count the till contents.

      Figure 13-8 Till Accountability Begin Count

      
      

      Select the Count Group to count first such as Australian Cash, Canada Cash, or Cash. The following example shows a denomination count for Australian cash first.

      Figure 13-9 Till Accountability Denomination Count

      
      

   3. Select Next Group to perform the denomination count for the next currency, in this example, Canada Cash.

   4. Select Next Group to complete the last denomination count, Cash.

   5. Now the counting is done, select Back to exit the counting function and to select Counting Complete.

      Figure 13-10 Till Accountability Counting Complete

      
      

   6. The prompt displays to verify the counts.

      Figure 13-11 Till Accountability Verify Begin Count

      
      

      Select Yes if the amounts are correct.

   Continue with attaching the cash drawer till.

Attach Cash Drawer

To attach a cash drawer till:

1. Select Till from the Main Menu.

2. Select Till Maintenance from the Till menu.

3. Select Attach Cash Drawer Till from the Till Maintenance menu. A list of cash drawer tills is shown.

   Figure 13-12 Cash Drawer Accountability

   
   

4. Select the till you had selected during the open cash drawer process. The system prompts you to scan the cash drawer barcode. This is the cash drawer the till will be placed inside.

   Figure 13-13 Scan Cash Drawer Barcode

   
   

   Using the scanner, scan the barcode on the cash drawer.

   After you scan the barcode the system prompts, "Are you sure you want to attach till to cash drawer ### (listing the specific cash drawer).

   Figure 13-14 Attach Till Prompt

   
   

5. Select Yes to attach the till to that networked cash drawer.

   The networked cash drawer will open. Insert the till into the networked cash drawer. The system prompts to close the cash drawer.

   Figure 13-15 Close Cash Drawer Prompt

   
   

6. Close the cash drawer. A final prompt displays stating which till has been attached to which networked cash drawer.

   Figure 13-16 Till Attached Message

   
   

You can now perform sales. At the end of the day/shift remove the cash drawer till, followed by closing the cash drawer (which includes the counting of the till contents).

Remove Cash Drawer

To remove a cash drawer till:

1. Select Till from the Main Menu.

2. Select Open/Close Options from the Till menu.

3. Select Remove Cash Drawer Till from the Open/Close Options menu. The system displays a list of networked cash drawers that are available to remove.

   Figure 13-17 Cash Drawer Remove List

   
   

4. Scan the cash drawer barcode.

   Figure 13-18 Scan Cash Drawer Barcode

   
   

   The system prompts to confirm you want to remove the till from this specific cash drawer (listing the name/description of the cash drawer).

   Figure 13-19 Remove Till Prompt

   
   

   The cash drawer will pop open to take out the cash drawer till. The system will prompt to close the drawer once the till is removed.

   Figure 13-20 Close Cash Drawer Prompt

   
   

5. Close the cash drawer. A final prompt displays stating which till has been attached to which networked cash drawer.

   Figure 13-21 Till Removed Message

   
   

6. The last step will be to close the cash drawer.

Close Cash Drawer

To close the cash drawer:

1. Select Till from the Main Menu.

2. Select Open/Close Options from the Till menu.

3. Select Cash Drawer Close from the Open/Close Options menu. The system displays a list of networked cash drawers to select from.

   Figure 13-22 Cash Drawer Close List

   
   

4. Select the cash drawer to close. The system prompts to confirm that you want to close the cash drawer.

   Figure 13-23 Cash Drawer Close Prompt

   
   

5. Select Yes and the process for counting the till will begin.

   Figure 13-24 End Count

   
   

6. Count each of the count groups that are in the drawer. Select Next Group or Prior Group to count each group.

   Figure 13-25 Denomination Count

   
   

7. When done counting, select Back, then select Counting Complete.

   Figure 13-26 End Count Counting Complete

   
   

8. If there are any discrepancies in the count, the system will prompt you to confirm the count.

   Figure 13-27 Till Discrepancy

   
   

   Select Yes to accept the count.

9. Enter a reason code for the discrepancy and select OK.

   Figure 13-28 Discrepancy Reason

   
   

10. Enter a comment for the discrepancy and select OK.

    Figure 13-29 Discrepancy Comment

    
    

A receipt will print for the end count.

This concludes the process for closing the cash drawer.