Display Order Cross Reference (DOCR)

Purpose: Use the Display Order Cross Reference table to find an order using an external order number instead of the CWSerenade order number.

You can use an external order number to associate the order with an order database existing outside of CWSerenade. For example, you might take orders at your own retail outlets, you might authorize a third party to take orders for you, or you might provide order entry service for someone else.

Display Order Cross Reference Screen

Purpose: Use this screen to scan for an order using an external order number instead of the CWSerenade order number.

How to display this screen: Enter DOCR in the Fast Path field at the top of any menu or select Display Order Cross Reference from a menu.

Field	Description
Cross ref#	The retail transaction code associated with a transaction at a retail outlet. Numeric, 9 positions.
Order#	A unique number to identify an order on the system. Numeric, 8 positions; assigned by the system.

Screen Option	Procedure
Inquire into the order	Select Order Inquiry for the desired order to review the order in standard Order Inquiry. See Reviewing the Order Inquiry Header Screen, or Reviewing Order Inquiry Detail Information.