Reprint Gift Certificates Screen (MRGC)

Purpose: Use this screen to reprint gift certificates when you encounter a printing problem. An asterisk (*) prints next to the gift certificate total on the register for reprinted gift certificates. You can also use this screen to regenerate email gift certificate notices; see Working with Gift Certificates for an overview.

Note: If the Create Random Gift Certificate/Coupon Numbers (H09) system control value is selected, it will not be practical to use this screen, because it requires that you enter the beginning and ending gift certificate number to reprint.

How to display this screen: Enter MRGC in the Fast path field at the top of any menu or select Reprint Gift Certificates from a menu.

Field

Description

From certificate #

The number of the first gift certificate you want to reprint or email. The system requires a valid gift certificate number.

Numeric, 7 positions; required.

To certificate #

The number of the last gift certificate you want to reprint or email. The system requires a valid gift certificate number. Reenter the first certificate number in this field if you want to reprint just one gift certificate.

Numeric, 7 positions; required.

Print register only

Controls whether to reprint and/or email gift certificates and print the register, or to reprint the register only. The register lists gift certificate numbers, the customer name, and the amount of the certificate.

Unselected (default) = Reprint or email gift certificates and print the Gift Certificate Register.

Selected = Reprint only the register. Select this field if you write your gift certificates by hand.

Note: The system writes an order history message indicating that the gift certificate has been reprinted even if you choose to print the register only.

Completing this screen: The system checks the program name in the Gift Certificate Print Program (E76) system control value. A message displays if a program name has not been defined:

Gift Certificate print program must be defined in SCV E76.

If a program name has been entered in the Gift Certificate Print Program (E76) system control value, the system submits the batch job GC_REPRINT, which produces the Gift Certificate Register and each Gift Certificate. Also, the system generates email gift certificates if appropriate.

The system also writes an order history message indicating that the gift certificate has been reprinted, or reprinted and emailed. See the Process Gift Certificates Screen (MPGC) for sample messages and more information.

CS13_02 Serenade 5.0 March 2015