E-Commerce Interface

Topics in this part:

Working with E-Commerce Job Control (EJCT) describes the menu option you use to manage communication of data between the web storefront and CWSerenade.

E-Commerce Catalog Requests describes how the system processes a catalog request received from the web storefront.

E-Commerce Order Status Processing describes how the system processes an order status request received from the web storefront.

Creating Return Authorizations from the Web Storefront describes how the system processes a return request received from the web storefront.

E-Commerce Item Availability Processing describes how the system extracts item availability information for download to the web storefront.

Working with Batch Order Maintenance Transactions (WBOM) describes how to work with errors in order cancel requests from the web storefront.

Additional E-Commerce Setup describes the setup required in CWSerenade for the e-commerce interface, and specifies additional documentation detailing setup requirements for communicating and for the web storefront.

Working with E-Commerce Category (WECC) describes setting up categories you can use for grouping items offered on the web storefront.

Working with E-Commerce Holidays (WECH) describes setting up holiday arrival dates you can use to assign future arrival dates to orders you process through the web storefront.

Downloading E-Commerce Static Tables (ESTF) describes the process you use to extract infrequently changed information to staging files for subsequent download to the web storefront.

Downloading E-Commerce Offer Tables (EOFR) describes the process you use to extract information related to items, source codes and offers to staging files for subsequent download to the web storefront.

Downloading B2B E-Commerce Static Tables (BBED) described the process you use to download information that supports business-to-business activities on the web storefront.

Removing Offers and Items from Download (ERMV) describes the process you use to stop sending updates to the web storefront for selected offers and items.

Working with E-Mail Notification Templates (WEMT) describes how to set up templates for the various email notifications you can send to customers.

Sending Internet Order Ship Confirmation (ESCF) describes the menu option you use to send email confirmations for shipment of orders received through the web storefront.

Running the E-Commerce Order Comparison Program describes when the system updates the Deleted Order table for tracking and troubleshooting purposes, and how to generate a report listing discrepancies between the orders sent from an external system through the order API, and existing or deleted orders in CWSerenade.

SO10_00 Serenade 5.0 March 2015