Purpose: You might issue a sale credit when the customer returns a sale item, based on the setting of the Sale item flag in the item offer or SKU offer, the payment method used on the order, and the setting of the Generate Sale Credit for Orders with Sale Items (I64) system control value.
The system uses the Sale Credit Print Program (D31) system control value to print sale credits. The base program is CSR0579. If you use another program, your sale credit will appear different from the sample. If you leave this field blank, the system will print only the Coupon/Credit Register.
How to print: Complete the Process Refunds Screen (MREF) with the Generate merchandise credit field selected.
Sample sale credit: See the sample report in PDF format.
Contents:
• refund date
• coupon number
• refund amount
• customer name and address
The system prints a "dummy" sale credit before the first actual credit to help you align the sale credit forms in the printer; the dummy (or "lead" form) is highlighted in the sample.
