Contents

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Conventions
• What's Changed

1 Introduction and Prerequisites for Oracle ASR

• 1.1 Introduction to Oracle Auto Service Request (ASR)
• 1.2 Prerequisites for Using Oracle ASR in Enterprise Manager
• 1.3 ASR Asset Life Cycle in Enterprise Manager
• 1.4 Known Issues

2 Configuring Enterprise Manager and ASR Targets

• 2.1 Configure Fault Telemetry for Qualified Hardware Targets
  • 2.1.1 Manually Register and Activate ASR Assets
  • 2.1.2 Unregister ASR
• 2.2 Configure SNMP Subscriber for HALRT
• 2.3 Customize Target Activation in ASR

3 Managing Oracle ASR with EMCLI Commands

• 3.1 Enable Oracle ASR for Enterprise Manager
• 3.2 Update Activation Credentials
• 3.3 Manage the ASR Activation Job
• 3.4 Disable Oracle ASR for Enterprise Manager
• 3.5 Manage ASR Assets

4 Oracle ASR Reports and Incidents in Enterprise Manager

• 4.1 Oracle ASR Reports
• 4.2 Viewing ASR Incidents in Enterprise Manager
• 4.3 Viewing Service Requests in My Oracle Support

5 Troubleshooting Oracle ASR

• 5.1 View Status from My Oracle Support

Index