This chapter describes some common problems you may encounter with your Oracle Private Cloud Appliance (PCA).
The following troubleshooting topics are covered:
Problem: You may encounter a warning message in the agent log file about the Oracle ZFS Storage Appliance.
Resolution: This is a known issue. The warning message can be ignored. Typically, the message will look like this:
2015-05-15 13:06:04,896 [87:75FBA055] WARN - Can not evaluate push properties for target oracle_si_zfssa_diskshelf_server_akcli.zfs1.example.com/akcli/ 1/dis kshelf/chassis-001_akcli for metric ComponentFaults - skipping this metric oracle.sysman.emSDK.agent.fetchlet.exception.FetchletException: Can't resolve a non-optional query descriptor property [MatchAgentAddr] (StorageServerIpAddress) at oracle.sysman.gcagent.metadata.impl.PropertiesEvaluatorImpl$QueryPropsComputer .compute(PropertiesEvaluatorImpl.java:1013) at oracle.sysman.gcagent.metadata.impl.PropertiesEvaluatorImpl$QueryPropsComputer .<init>(PropertiesEvaluatorImpl.java:859) at oracle.sysman.gcagent.metadata.impl.PropertiesEvaluatorImpl.init(PropertiesEva luatorImpl.java:346) at oracle.sysman.gcagent.metadata.impl.PropertiesEvaluatorImpl.<init>(PropertiesE valuatorImpl.java:210) at oracle.sysman.gcagent.metadata.impl.TargetInstanceImpl.getPropertiesEvaluator (TargetInstanceImpl.java:1255) at oracle.sysman.gcagent.target.interaction.execution.ReceiveletManager.addMetric (ReceiveletManager.java:344) at oracle.sysman.gcagent.target.interaction.execution.ReceiveletInteractionMgr. addMetric(ReceiveletInteractionMgr.java:1446)
Problem: After discovering the PCA Rack, you may still see all SI targets are in Pending state.
Resolution: You must kill the stuck availability job in the OMS:
$ sqlplus sysman/sysman
SQL> SELECT job_subname, elapsed_time, cpu_used FROM dba_scheduler_running_jobs WHERE job_name = 'EM_REPOS_SEV_EVAL';
SQL> BEGIN dbms_scheduler.stop_job('EM_REPOS_SEV_EVAL'); COMMIT; END;