2.3 Uninstalling the ServiceNow Connector

To uninstall the connector, you must first delete all defined instances of the connector, then delete the connector from the Self Update page.

  1. From the Setup menu, select Extensibility, and then select Management Connectors.
  2. Select an instance of the connector you want to delete, then click Delete.
  3. On the Confirmation page, click Yes.
  4. Repeat steps 2 and 3 until all instances of the connector have been deleted.
  5. From the Setup menu, select Extensibility, and then select Self Update.
  6. Click the Management Connector link in the Type column. A list of updates appears for Management Connectors.
  7. Click the connector you want to delete, select Actions, then select Delete. The Delete Update window appears.
  8. Click Delete to delete the connector. A pop-up confirmation window appears.
  9. Click OK to confirm and delete the connector.