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Siebel CRM Advisor Administration Guide
Siebel Innovation Pack 2015
E24718-01
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About Advisor Configuration Tables

Use Configuration tables to define valid and invalid combinations of all the features you entered for the pageset.

Each time you make a selection in the Input UI display page, the application engine checks to see if the feature values are valid or invalid. A portion of the data in a pageset defines all of the possible combinations of feature values. Each combination represents a valid configuration or an exception:

Each pageset must have at least one configuration table called MAIN, which Advisor creates for each new pageset. If you have large amounts of complex configuration information, you can create additional Configuration subtables and point to them from the MAIN Configuration table.

This chapter describes how to work with configuration tables. It describes basic functions, such as creating and designing configuration tables, and advanced functions, such as creating exception messages and cross-sells, as well as creating links back to a pageset from a cross-sell. This chapter also describes how the configuration matching process works.