Process of Retrieving, Installing, and Testing Upgrade Kits

After you distribute an upgrade kit to a configuration, the subscribers associated with that configuration can retrieve and install that upgrade kit. It is strongly recommended that upgrade kits be retrieved, installed, and tested by test subscribers before you distribute them to production subscribers.

To retrieve, install, and test an upgrade kit, perform the following tasks:

1. "Retrieving and Installing Upgrade Kits". The procedure for retrieving an upgrade kit depends on its type. Distribute upgrade kits to test subscribers before you distribute them to production subscribers.

2. "Starting the Upgrade Wizard". Install the upgrade kit using the Upgrade Wizard. The process for invoking the Upgrade Wizard depends on the subscriber type. Have test subscribers install upgrade kits before you distribute them to production subscribers.

3. "Retrieving Upgrade Kits for Siebel Regional Node Servers".

4. "Testing Upgrade Kits". Have upgrade kits tested by test subscribers before you distribute them to production subscribers. (Among other possible problems, incorrectly constructed upgrade kits can prevent production users from writing data to Siebel Business Applications.)

If you encounter errors in the retrieval, installation, or testing process, then see the following for more information:

• "Starting the Upgrade Wizard" (information about client upgrade error recovery)

• "Retrieving Upgrade Kits for Siebel Regional Node Servers"