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Siebel Applications Administration Guide > Creating and Administering iHelp > Importing and Exporting iHelp ItemsiHelp items can be exported and imported as XML files. Export and import iHelp items to:
You cannot move iHelp items between different types of Siebel repositories. For example, you cannot export from a Siebel Call Center application to a Siebel Automotive application. In general, make sure that all the Siebel Business Applications, screens, and views referenced in the exported item are available in the repository where the item is imported. This task is a step in Process of Administering iHelp. To export an iHelp item as an XML file
Importing an iHelp ItemComplete the following procedure to import an iHelp item.
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