How to Use the Siebel Assignment Manager Administration Guide

This guide provides information necessary to configure, administer, and implement Siebel Assignment Manager. Chapters are organized in a way that allows users to move throughout the guide for various tasks. Use Table 2-1 as a guideline to determine which chapters to review and familiarize yourself with before using Assignment Manager.

Table 2-1 Siebel Assignment Manager Administration Guide Organization

Chapter or Appendix	Administrator	Developer
Chapter 1, "What's New in This Release"	Yes	Yes
Chapter 2, "Finding and Using Siebel Assignment Manager Information"	Yes	Yes
Chapter 4, "Overview of Siebel Assignment Manager"	Yes	Yes
Chapter 3, "Planning Your Siebel Assignment Manager Implementation"	Yes	Yes
Chapter 5, "Assignment Rule Administration"	Yes	No
Chapter 6, "Basic Configuration for Siebel Assignment Manager"	No	Yes
Chapter 7, "Working with Dynamic Candidates"	Yes	Yes
Chapter 8, "Assignment Rule Administration for Delegated Assignment"	Yes	No
Chapter 9, "Running Siebel Assignment Manager"	Yes	No
Chapter 10, "Advanced Siebel Assignment Manager Configuration"	No	Yes
Chapter 11, "Availability-Based Assignment"	Yes	Yes
Chapter 12, "Siebel Assignment Manager Load Splitter Configuration"	Yes	No
Appendix A, "Troubleshooting: Siebel Assignment Manager Error Messages"	Yes	No