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Configuring the Button Sequence for the Button Bar


You can configure the order in which buttons appear on the text and URL button bars, by configuring the Sequence property for the appropriate button control user property in Siebel Tools. The Sequence property accepts any number greater than zero. The decimal part of a number (if there is one) is ignored. To insert a space between two adjacent buttons, skip a sequence number. After the sequence is configured for the buttons on the text and URL button bars, the buttons appear on the chat pane in ascending order moving from the right-side border of the chat pane to the left.  

To configure the button sequence for the button bar

  1. Start Siebel Tools.
  2. In the Object Explorer, select Applet, then the Chat Tab Applet.
  3. In the Object Explorer, select Control.
  4. Configure the Sequence property for the buttons on the URL button bar as follows:

    Select the PushURL or URlLib control user property as required and configure Sequence as shown in the following table.

    Name
    Caption
    Parent
    Sequence

    PushUrl

    Push URL

    Url

    1

    UrlLib

    URL Library

    Url

    3

    where:

    • Name is the name of the control user property being configured.
    • Caption value is the name that appears when you hover over the button in the chat pane.
    • Parent value indicates the button bar (in this case, the URL button bar) to which the button belongs.
    • Sequence value represents the location where the button appears on the button bar.
  5. Configure the Sequence property for the buttons on the Text button bar as follows:

    Select the Send, SpellCheck, FUT, or SmartShare control user property as required, and configure Sequence as shown in the following table.

    Name
    Caption
    Parent
    Sequence

    Send

    Send

    Text

    1

    SpellCheck

    Spell Check

    Text

    3

    FUT

    Frequently Used Text

    Text

    4

    SmartShare

    Smart Share

    Text

    5

    ChangeLanguage

    Change Language

    Text

    6

    where:

    • Name is the name of the control user property being configured.
    • Caption value is the name that appears when you hover over the button in the chat pane.
    • Parent value indicates the button bar (in this case, the Text button bar) to which the button belongs.
    • Sequence value represents the location where the button appears on the button bar.
  6. Recompile the SRF.
  7. Restart the Siebel Server.
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