Siebel Chat Guide > Working with Siebel Chat > Setting Up Logging and Tracing for Siebel Chat Components >

Siebel Communications Server Logging

Siebel Communications Server logging is carried out using the following mechanisms:

• Communications Session Logging. Logs information and errors related to the processing of chat interactions in the Siebel Communications Server and components.

  Communications session logging can be turned on by setting the LogFile and LogDebug parameters in the Communication Session Manager server component.

  All Chat UI Business Service messages (for example, in relation to Siebel Chat commands and events) are logged to this file.

• Driver Logging. Logs any Oracle Contact On Demand driver-specific information and errors.

  Driver logging can be turned on during driver configuration, using the Driver:LogFile parameter at the Profile Parameter Override level. For more information about driver configuration, see Configuring Communications in Siebel Call Center for Siebel Chat.

For more information about Siebel Communications Server session logging and driver logging, see Siebel CTI Administration Guide.