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Siebel Communications Guide > Billing in Siebel Communications > Process of Creating Adjustments in Siebel Communications (End User) > Recording a Customer's Decision About Adjustment Outcome TermsAfter consulting with the customer, end users can record the customer's decision to accept or reject the outcome terms. This task is a step in Process of Creating Adjustments in Siebel Communications (End User). To record the customer's decision about the adjustment outcome terms
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