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Siebel Communications Guide > Assets in Siebel Communications > Viewing Service Points and Services in Siebel Communications (End User)End users can view the services associated with each service point and usage details for each service, but they cannot add a service point from this view. For information about adding a service point, see Registering a Premises Hookup in Siebel Communications (End User). Services are associated with service points when a CSR submits a New or Modify order for a service. When a CSR submits a Disconnect order, the service is made inactive. For more information about the employee use of order management, see Siebel Order Management Guide Addendum for Communications. |
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