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About Siebel Client Types

This topic describes the Siebel client types. The term Siebel Web Client sometimes refers to all of the browser-based clients and sometimes refers to one specific client type, which is described in the following subtopic. For more information about the Siebel Web Clients, see Siebel Client Deployment Planning.

Siebel Web Client

The Siebel Web Client runs in a standard browser on the end user's client computer. The browser connects through a Web server to the Siebel Server, which executes business logic and accesses data from the Siebel database. Only the user interface layer of the Siebel Business Applications architecture resides on the user's computer. Applications using the Siebel Web Client might be deployed using Siebel Open UI, high interactivity, or standard interactivity.

For new installations of the current release, you can enable Siebel Open UI for employee applications, where applicable, by using the Siebel Server Configuration Wizard. For existing applications deployed using the high interactivity client, you can deploy them using Siebel Open UI instead.

Other considerations about the Siebel Web Client are as follows:

• Installed software. No additional application software is required on the client. At minimum, the client requires only a Web browser.
• Application connection. This is the connection through a Web server to the Siebel Server. Applications run on the Siebel Server and forward pages to the client. Applications display in a standard Web browser on the end user's client computer, such as a connected laptop or desktop.
• Database connection. This is the connection through the Siebel Server to the Siebel database. No Siebel database or database client is installed on the client.

For information about setting up the server environment to support this client, see the Siebel Installation Guide for the operating system you are using and other documentation. See also the Certifications tab on My Oracle Support.

Siebel Mobile Web Client

The Siebel Mobile Web Client is like the Siebel Web Client except that it includes installable software and uses a local database that synchronizes with the Siebel database. Applications using the Siebel Mobile Web Client can be deployed using Siebel Open UI or high interactivity.

The Siebel Mobile Web Client includes the following:

• Installed software. Windows-based software containing Siebel applications and related services is installed on each client. The client also requires a Web browser.
• Application connection. Applications run on each client. Applications display in a standard Web browser on the end user's client computer, such as a laptop.
• Database connection. A local database and a local Siebel File System are installed on each client. Applications access the local database.

  Users periodically synchronize the local database and Siebel File System with a remote Siebel database and Siebel File System. Users synchronize data using components on the Siebel Server. Mobile users synchronize with the remote Siebel database and the Siebel File System without going through the Web server or any other Siebel Server component. The Siebel Remote and Disconnected Mobile Synchronization (alias MobileSync) component groups must be enabled on the Siebel Server, among other requirements.

For information about installing the Siebel Mobile Web Client and setting up the server environment to support this client, see Siebel Installation Guide for the operating system you are using. For information about setting up and synchronizing the local database, see Siebel Remote and Replication Manager Administration Guide. See also the Certifications tab on My Oracle Support.

Siebel Developer Web Client

The Siebel Developer Web Client is like the Siebel Mobile Web Client except that it connects with the Siebel database for the enterprise. Applications using the Siebel Developer Web Client can be deployed using Siebel Open UI or high interactivity.

NOTE:  This client type is supported for development, administration, and troubleshooting purposes only.

The Siebel Developer Web Client includes the following:

• Installed software. Windows-based software containing Siebel applications and related services is installed on each client. The client also requires a Web browser.
• Application connection. Applications run on each client. Applications display in a standard Web browser on the end user's client computer, such as a connected laptop or desktop.
• Database connection. A direct connection to the Siebel database is required. Appropriate database client software must be installed on the client. This client can connect directly to the Siebel File System or connect to it through the File System Manager server component.

For information about installing the Siebel Developer Web Client and setting up the server environment to support this client, see Siebel Installation Guide for the operating system you are using. See also the Certifications tab on My Oracle Support.

Siebel Mobile Applications

The Siebel Mobile applications are a group of Siebel Business Applications that are accessed from a browser on a mobile device, such as a tablet or smart phone, where the browser is connected to an Applications Object Manager component on a Siebel Server. The Siebel Mobile applications use Siebel Open UI.

For Siebel Mobile disconnected applications, the Disconnected Mobile Synchronization component group (alias MobileSync) must be enabled on the Siebel Server, among other requirements.

For more information about Siebel Mobile applications, see Siebel Mobile Guide: Connected and Siebel Mobile Guide: Disconnected. For information about setting up the server environment to support these applications, see the Siebel Installation Guide for the operating system you are using and other documentation. See also the Certifications tab on My Oracle Support.

Siebel Handheld Client

The Siebel Handheld Client is a streamlined version of the Siebel Mobile Web Client that runs on a handheld device. It includes only the functionality required by field technician end users. The Siebel Handheld Client supports the same data relationships, the same configuration in Siebel Tools, and much of the same functionality as the Siebel Mobile Web Client. Siebel Handheld runs on devices that support the Windows CE operating system. The Disconnected Mobile Synchronization component group (alias MobileSync) must be enabled on the Siebel Server, among other requirements.

For more information, see the Siebel Handheld documentation on Siebel Bookshelf. For information about setting up the server environment to support these applications, see the Siebel Installation Guide for the operating system you are using and other documentation. See also the Certifications tab on My Oracle Support.

Siebel Wireless Client

The Siebel Wireless Client is a modified Siebel Web Client that runs on a mobile device. Users can view, edit, and create records in the Siebel database through a wireless connection between a mobile device and a Web server. An Internet-enabled mobile phone, personal digital assistant, or other wireless device communicates with a wireless gateway server, which translates messages for display in a browser on the device.

Several different types of wireless browsers are supported. For a list of Siebel Business Applications that support wireless access, see Siebel Wireless Administration Guide. For information about setting up the server environment to support this client, see the Siebel Installation Guide for the operating system you are using and other documentation. See also the Certifications tab on My Oracle Support.