Developing and Deploying Siebel Business Applications > Overview of Developing a Siebel Application > About The Business Case This Book Uses >

NREC Business Objectives

NREC uses a proprietary solution that it developed to manage houses and buyer leads. It regularly faxes information about available houses to partner real estate agencies and dispatches leads when needed. However the company realizes that this business process costs money and makes it difficult to attract new, independent real estate agencies to join the NREC distribution network.

To address these problems, NREC decides to develop a Siebel business solution. This solution is employee and partner facing. It provides participants with access to the information they require to do their jobs. Rules in the Siebel application streamline inefficiencies. For example, the Siebel application automatically dispatches buyer leads to partners according to assignment rules that all parties have agreed upon. The Siebel application can automatically assigns an opportunity to an agent, and can automatically send an email notification to the agent regarding the new assignment.

The employee applications in this deployment are modeled on Siebel Sales and Siebel Partner Manager, while the partner application is modeled on Siebel Partner Portal. Because each Siebel application shares a common back end, all users view the most up-to-date information.

Because this book assumes that the configuration for the employee applications proceeds successfully, it focuses on the configuration of Siebel Partner Portal, which is the partner application. All examples in this book that describe the Siebel client use Siebel Partner Portal.