Developing and Deploying Siebel Business Applications > Configuring Picklists, Drilldowns, and MVGs > About Picklists and Drilldowns >

About Drilldowns


A drilldown is a user interface element that allows the user to click a field and display another view that includes more information about the field. If a field includes a drilldown, then Siebel CRM displays the value in the field as a link. To view an example of a drilldown, do the following:

  1. In the Siebel client, click the Opportunity screen tab, and then click the Opportunities List link.
  2. In the Opportunities list, click a name in the Opportunity Name field.

    Siebel CRM displays the Opportunity Detail - Contacts View.

You can configure one of the following types of drilldowns:

  • Static. Always displays the same view.
  • Dynamic. Can display a view depending on a condition, such as the value of a field.

Dynamic Drilldown

A dynamic drilldown is a type of drilldown that display a view depending on a condition, such as the value of a field. NREC must configure a dynamic drilldown according to the following condition:

  • If the opportunity sales stage is not Prospecting, Qualification, or Closing, then display the Opportunity Detail - Contacts view. This is the behavior of the predefined drilldown object.
  • If the opportunity sales stage is Prospecting, Qualification, or Closing, then display the Opportunity Detail - Activities view.

A dynamic drilldown requires at least one dynamic drilldown destination object. This object defines the conditions that determine when Siebel CRM displays a particular drilldown object. It is a child of the object type known as drilldown object. A drilldown object is a child of an applet.

For a dynamic drilldown, to define each candidate view, you create a drilldown object. To define the condition for each drilldown object, you define one or more dynamic drilldown destinations. A dynamic drilldown destination is a child of the drilldown object. If the condition in the dynamic drilldown destination is false, then Siebel CRM uses the parent drilldown as the default.

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