Troubleshooting Synchronization Failures Due to Business Component Filters

If you are configuring synchronization for Siebel Mobile disconnected applications, a suggested practice is to start without any business component filters. The following procedure shows you how to troubleshoot business component filters.

To troubleshoot synchronization failures because of business component filters 

1. Synchronize your mobile application, and if the synchronization fails because the data extraction is too big, then view the extraction results to find the business components that caused the problem.

2. If any business component extraction is too big, then reduce the size of the extraction by adjusting the existing search specifications.

   Search specifications are specified in Siebel Tools or in the Siebel Mobile disconnected application settings and the selection filters. For more information, see "Developing Data Filters for Siebel Mobile Disconnected Applications".

3. If neither of these solutions works, then use a business component filter to reduce the size of the result set of a particular business component.

   For more information, see "Developing Data Filters for Siebel Mobile Disconnected Applications".