This chapter describes agreements and entitlements, and provides procedures for managing them. It includes the following topics:

• About Agreements and Entitlements in Siebel Energy
• Scenarios for Using Agreements and Entitlements in Siebel Energy
• Setting Up Templates for the Auto Document Feature of Siebel Energy
• Adding an Agreement in Siebel Energy (End User)
• Adding Agreement Terms and Generating Totals in Siebel Energy (End User)
• Creating and Printing an Agreement Document in Siebel Energy (End User)
• Associating an Agreement with an Order in Siebel Energy (End User)
• Associating an Agreement with a Service Item in Siebel Energy (End User)
• Revising an Agreement in Siebel Energy (End User)
• Viewing Agreement Details in the Explorer in Siebel Energy (End User)