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Adding a Service Request Associated with an Asset in Siebel Energy (End User)
End users can add service requests associated with an asset. To add a service request associated with an asset
- Navigate to the Assets screen, then the List view.
- From the Show drop-down list, select All Assets.
- Drill down on the asset number of the asset.
- Click the Service Requests view tab.
- In the Service Requests list, add a record, and complete the necessary fields.
Some fields are described in the following table.
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SR # |
Displays a service request number that is automatically generated. |
Last Name |
Select the name of the account contact. |
Owner |
Select the user ID of the owners of the service request. You can select multiple owners. |
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