Siebel Field Service Guide > Siebel Advanced Contracts > Process of Managing Siebel Advanced Contracts >

Verifying Compliance (End User)


After adding conditions to the benefits, you can use a workflow to automatically evaluate compliance, or you can manually verify compliance. Use the Compliance list to track compliance to the conditions over time.

This task is a step in Process of Managing Siebel Advanced Contracts.

To manually verify compliance

  1. Navigate to the Agreements screen, then the List view.
  2. Drill down on the Name field for a selected agreement, and click the Entitlements view tab.
  3. Click the Benefits view tab.
  4. Select the entitlement, benefit, and condition to evaluate.

    The Compliance list appears next to the Conditions list.

  5. In the Compliance list, create a new compliance record, and complete the fields as appropriate.

    Some fields are described in the following table.

    Field
    Comments

    Verified

    Select the date that you verify compliance. This field is populated with the current date when you create a new record.

    Verified By

    Select the username of the employee who verifies compliance. This field is populated with your username. You can select a different name.

    Actual

    Type the actual value used to evaluate the condition. For the condition evaluation, this value is compared to the value in the Target Amount field.

    Achieved

    Select this check box to indicate the condition is met.

    Comments

    Type additional comments.

    Start Date

    Select the start date of the period for the condition evaluation.

    End Date

    Select the end date of the period for the condition evaluation.

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