Siebel Field Service Guide > Preventive Maintenance > Process of Managing Preventive Maintenance >

Setting Up the Preventive Maintenance Engine (End User)

You can set up asynchronous or synchronous operation of the Preventive Maintenance Engine. For more information about synchronous and asynchronous processing, see Siebel Application Services Interface Reference.

NOTE:  In synchronous processing, the client screen can lock, and you see a blank screen.

This task is a step in Process of Managing Preventive Maintenance.

To set up the Preventive Maintenance Engine

1. From the application-level menu, select Tools, then User Preferences.

   The User Preferences screen appears.

2. On the link bar, click Service.

   The Field Service form appears.

3. In the Asynchronous Processing of section, complete one of the following steps:
   • To set asynchronous operation, select the Preventive Maintenance check box.
   • To set synchronous operation, clear the Preventive Maintenance check box.