About Case and Accent Insensitive Query

Where the case and accent insensitive query feature is implemented, database queries performed using Siebel applications ignore both case and the use of accents to return records that otherwise match your query value. This capability is important when searching for records such as contact or customer names where capitalization or the use of accents is not consistent and an exact-match search would not return any records. Case and accent insensitive query applies to the entire query string. For more information about Case and Accent Insensitive Query, see Siebel Global Deployment Guide.