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Siebel CRM Fundamentals
Siebel Innovation Pack 2015
E24770-01
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Logging Into Your Siebel Application

You access your Siebel Web Client application using a URL provided by your organization.

To log in to your Siebel application

  1. Use your Web browser to navigate to the URL provided by your organization.

    A login screen (shown in Figure 2-1) appears.


    Note:

    The language of the application screens is controlled by language codes. Language codes used by Siebel Business Applications use a three-letter code, such as ENU for U.S. English, FRA for French, THA for Thai, and so on. Your administrator will provide the URL for the language you want. For more information about global deployments of Siebel Business Applications, see Siebel Global Deployment Guide.

  2. Enter your user ID and password.

    Contact your system administrator if you are not sure of your user ID, password, or both.

  3. (Optional) To save your user ID and password, select the Remember my User ID and Password check box.

    For more information about the Remember my User ID and Password option, see Siebel Security Guide.

  4. Click the arrow button.

  5. If the Siebel Browser Check dialog box appears, follow the on-screen instructions.


Note:

If your browser security setting zone is set to medium or higher, you might be prompted by a security warning window when you launch your Siebel application provided by Oracle. To remove this window and make sure it does not reappear, check the Always trust content from Oracle check box.

Figure 2-1 Login Screen Example

Surrounding text describes Figure 2-1 .

About the Demo Application

If your organization has set up access to the Sample database, and you are running the Siebel Mobile Web Client, you can familiarize yourself with the Siebel application through the demo version. The demo application automatically logs you in and connects you to the Sample database. You are free to add and delete information in the Sample database while becoming familiar with the application.

About the Home Page

After you log in to your Siebel application, your home page appears. Your home page shows items that will be most useful to you while you are using the application. For example, your home page can show service requests if you are a call center agent, opportunities if you are a salesperson, or a list of your daily activities. You might also want to see your daily calendar so you can manage your daily appointments.

The records that appear in the My lists on the home page are determined by default criteria that are set by your Siebel administrator. For more information about how the records in these lists are filtered, contact your Siebel administrator.

The information on your home page is determined by your organization. However, you can remove and rearrange its elements to better manage the information and determine what you see.

Related Topic

"Customizing Home Pages"