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Siebel CRM Fundamentals
Siebel Innovation Pack 2015
E24770-01
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Refining Queries

You can refine the criteria of any query, a predefined query, or a user-defined query.


Note:

If you refine the criteria of a predefined query, you can only save your changes by saving the query with a different name.

To refine a saved query

  1. Navigate to the desired screen.

  2. From the Queries drop-down list, select the desired query.

    The records meeting the query criteria appear.

  3. Do one of the following:

    • Click the menu button, and then click Refine Query.

    • In a list or form, right-click and choose Refine Query.

    • From the application-level menu, choose Query, then Refine Query.

    • Use the appropriate keyboard shortcut.

  4. Add and edit the criteria.

  5. Click the menu button, and then click Run Query.

    The query is executed and the records appear.