This chapter describes how to use some important features in your Siebel Consumer Goods Handheld application. The following topics are covered in this chapter:

• Siebel Consumer Goods Van Sales Representative Usage Scenario
• Backing Up the Siebel Handheld Application
• Visiting with Siebel Consumer Goods Handheld
• Working with Visit Activities with Siebel Consumer Goods Handheld
• Working with Billings in Siebel Consumer Goods Handheld
• Conducting a Retail Audit Using Siebel Consumer Goods Handheld
• Collecting Returns with Siebel Consumer Goods Handheld
• Executing a Retail Order with Siebel Consumer Goods Handheld
• Performing Other Activities with Siebel Consumer Goods Handheld
• Buttons and Status in Siebel Consumer Goods Handheld