Bookshelf Home | Contents | Index | PDF |
Siebel Service Handheld Guide > Using Siebel Service Handheld > About Siebel Store-and-Forward MessagingSiebel Store-and-Forward Messaging and Siebel Service Handheld work together allowing you to perform critical business processes. A mobile technician using the Siebel Service Handheld application together with Siebel Store-and-Forward Messaging can receive a dispatched activity, acknowledge the activity, update the activity's status, move parts, or debrief the assigned activity. During this process, Siebel Store-and-Forward Messaging enables the mobile user to communicate all information, in real or near-real time, with the back-end Siebel application server. For more information about Siebel Store-and-Forward Messaging, see Siebel Store-and-Forward Messaging Guide for Handheld. |
Siebel Service Handheld Guide | Copyright © 2015, Oracle and/or its affiliates. All rights reserved. Legal Notices. | |