This chapter describes how to manage call reports. It includes the following topics:

• About Managing Call Reports
• Scenario for Managing Call Reports
• Process of Managing Call Reports
• Viewing Call Report Charts
• Activating the New Call Report Workflow
• Managing Call Report Templates
• Adding Call Reports (End User)
• Creating Call Report Distribution Lists (End User)
• Associating Action Items, Notes, and Attachments with Call Reports (End User)
• Setting the Call Report Privacy Flag (End User)
• Emailing and Printing Call Reports (End User)