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Integrating with the Insurance Services Office (ISO)

The ISO ClaimSearch database is an insurance fraud detection system owned by the Insurance Services Office (ISO), an organization that operates only in the U.S.

ISO is one of the largest private databases in the world. It contains detailed records of insurance premiums collected and losses paid from participating insurers. Insurance companies can become a member of ISO and they can send claims information to ISO to check whether similar claims have been filed with other insurance companies.

End users use the ISO Database Search view to check whether a similar claim has been filed by the claimant with another insurance company.

This task is a step in Process of Managing Claims.

Before an insurance company can integrate with the ISO, it must be an ISO member and pay the associated fees. The steps involved in integrating with the ISO include:

• Setting the ISO System Preferences
• Checking the ISO Run-Time Event
• Checking the Validation Rules
• Creating the Named Subsystem for the ISO Search Response
• Configuring the ISO Assigned Company ID