Bookshelf Home | Contents | Index | PDF |
Siebel Life Sciences Guide > Capturing Adverse Events and Complaints > Process of Capturing and Escalating Adverse Events and Complaints > Adding Complaint-Specific Information to Product IssuesThe call center agent enters complaint-specific information to the product issue record, for example, patient details. Information about only one patient can be associated with a product issue. This task is a step in Process of Capturing and Escalating Adverse Events and Complaints. To add information about the patient to the Product Issue record
|
Siebel Life Sciences Guide | Copyright © 2016, Oracle and/or its affiliates. All rights reserved. Legal Notices. | |