Siebel Life Sciences Guide > Setting Up and Configuring Safety System Integration >

Sending a Product Issue to the Safety System

You can send the Siebel Medical product issue data to a third-party safety system for processing and reporting.

This task is a step in Process of Setting Up Safety System Integration for Siebel Medical.

To send a product issue to the safety system

1. Navigate to the Product Issues screen, the Product Issue view.
2. In the Reportable field, select Yes or Potential.
3. Click Send to Safety.

   The User Authentication screen is displayed.

4. Enter user name and password.
5. Click Verify.

   The Status field for the product issue updates to Pending when the product issue has been written to the Java Message Service (JMS) queue, and it is pending acceptance by the safety system.