Siebel Life Sciences Guide > Completing Contact and Account Call Activities > Configuring Signature Capture >

About the Sign Button

Every time a user clicks the Sign button, a special validation process is carried out before the physician can sign for dropped samples. When a user clicks the Sign button, the Signature Capture view with Sample Dropped applet with products quantity greater than zero, Signature Header, Signature Control, Disclaimer Text, Save, Clear, Cancel and Change Professional (Same as Cancel) buttons are displayed.

The disclaimer text is a concatenation of multiple disclaimer statements based on type of professional, location of sample drop, and type of product. For more information about disclaimers, see Managing Disclaimers.

NOTE:  In order that the Signature Disclaimer text appears in Life Sciences reports, you must copy InkToolsLib.jar and iSignBmp.jar files from $SIEBEL_HOME/CLASSES to OC4J_HOME/j2ee/home/applications/xmlpserver/xmlpserver/WEB-INF/lib.

If any of checks are not met, the Signature Capture view does not display and an error message specifies the specific point of failure.

Because not all pharmaceutical companies require validation, Siebel Pharma can be configured to turn the validations on or off using user properties in the validation engine.

NOTE:  The following user properties previously present in the Pharma Professional Call Business Component are now are obsoleted. A new validation engine has been introduced and can be configured to set the validation user properties. The validation properties which have been disabled are:

• Validate Sign Lot Number
• Validate OK to Sample
• SRE Professional Types
• Validate License Number
• Validate License Number Status
• Validate License Number Expiration
• Validate DEA Number
• Validate DEA Expiration
• Validate Professional Profile

User properties can be used to alter the Sign button's validation logic.