This chapter describes how to create and manage lists of contacts and prospects within applications for use in marketing campaigns. It includes the following topics:

• Siebel List Management Module
• About Importing External Data
• Contact List Import Using PL/SQL
• Importing External Data and Creating Data Mappings
• Process of Creating and Managing Internal Lists and Subscription Lists
• Promotion of Prospects to Contacts
• Process of Viewing and Maintaining Lists
• Integrating List Management with D&B