Siebel Order Management Guide > Distributed Order Orchestration > Tasks for Using Distributed Order Orchestration >

Cancelling Orders with Distributed Order Orchestration


If you have set up distributed order orchestration, then the Siebel application enables you to cancel an order before its status becomes Shipped. The rules for disabling this cancellation functionality are defined using data validation manager.

To cancel an order with distributed order orchestration

  1. Navigate to the Sales Order screen, then the List view.
  2. Select the record for the order that you want to cancel.
  3. Revise the Sales Order if possible.
  4. Expand Sales Order Form, and provide the Cancel Reason.
  5. Change the status to Booked.

    The Cancel Order button is enabled.

  6. Click Cancel Order.
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