This chapter provides an overview of customer order management for the communications, media, and energy industries. It includes the following topics:

• About Asset-Based Ordering and Network Ordering
• About Order Management for Industry Applications
• Activating Workflows for Order Management for Industry Applications
• About the Workflow for Order-To-Installation Tasks

NOTE:  The procedures in this guide assume that you do not use left-hand navigation. However, you can set up left-hand navigation. For more information about left-hand navigation and about implementing it, see Siebel Fundamentals for Siebel Open UI.