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Siebel Order Management Guide Addendum for Communications > Partner Asset-Based Ordering > Order Management with Standard Partner Commerce > Disconnecting an Order (Standard Partner Commerce)The user can disconnect a complete service item and all of its components. This task disconnects the parent product and all child products on lower levels of the hierarchy. You cannot disconnect a child product without disconnecting the parent product. NOTE: In Standard Partner Commerce, orders and services are the same. When you select Service Items under the Products & Services tab, you access screens to work with existing orders. This procedure uses the workflows described in Workflows That Disconnect Products and Services.
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