Installing Siebel PRM

To install Siebel PRM, you must:

• Install a Web Server. Like other Siebel Business Applications, Siebel PRM includes the Siebel Web Server Extension (SWSE). The Web server must be already installed before you install Siebel PRM.

• Install the Siebel Server. When you install the Siebel Server, you must enable at least the following components to use Siebel PRM:

  • Siebel eChannel

  • Workflow Management

  • Communications

  
  

  Note: If you are using Siebel Open UI, you must also enable Siebel Partner Portal.

  
  

• Configure Server Components. After installing the server, you must configure the following server components:

  • Siebel Communications Server. For users to send email, fax, or wireless messages you must configure the Siebel Communications Server. For information about setting up the Siebel Communications Server, see Siebel Communications Server Administration Guide.

  • Chart Server. For users to produce charts, you must configure the Chart Server. For information about setting up the Chart Server, see the Siebel Installation Guide for the operating system you are using.

  • Documents Server. For users to produce presentations, proposals, or correspondence, you must enable eDocuments during installation and configure the Document Server. For information about setting up the Document Server, see Siebel Applications Administration Guide.

• Configure eApps.cfg. After installing, you must edit the file eapps.cfg to use the correct anonymous login. The location of this file depends on where you install it, but typically it is in the directory ...\SWEApp\bin. Open this file with any text editor and edit it so it has the following values:

  • AnonUserName = guestcp

  • AnonPassword = your password for guestcp

• Configure LDAP. In order to use the Siebel PRM new user registration, you must have LDAP configured.

For information about which Web servers are supported, see Siebel System Requirements and Supported Platforms on Oracle Technology Network.

For information about installing Siebel Business Applications, see the Siebel Installation Guide for the operating system you are using.

For information about configuring LDAP, see Siebel Security Guide.