Siebel CRM Partner Relationship Management Administration Guide Siebel Innovation Pack 2015 E24800-01 |
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This chapter covers only features of Siebel Healthcare Provider Portal that are different from the features of Siebel PRM. It is meant to be used as a supplement to the documentation for Siebel PRM in this book.
Differences that apply to the entire book are:
Terminology. There is a difference in terminology for Siebel Healthcare Provider Portal. The documentation for Siebel PRM in this book uses the terms brand owner and partner. For the Healthcare Provider Portal, brand owner refers to the health insurance carrier, and partner refers to the healthcare provider.
Cross-references. This book often refers to Siebel Applications Administration Guide for more information. For Siebel Healthcare Provider Portal, in addition to this book, see Siebel Healthcare Guide.
The differences in terminology and cross-references described above apply to all the documentation for Siebel PRM in this book. The rest of this chapter details differences that apply to specific chapters.