Differences of Service Provider Portal from Siebel PRM

This chapter covers only features of Siebel Service Provider Portal that are different from the features of Siebel PRM. It is meant to be used as a supplement to the documentation for Siebel PRM in this book.

Differences that apply to the entire book are:

• Terminology. There are a few differences in terminology for Siebel Service Provider Portal:

  • The documentation for Siebel PRM in this book uses the terms brand owner and partner. For the Service Provider Portal, brand owner refers to the insurance carrier, and partner refers to the service provider.

  • The documentation for Siebel PRM in this book uses the term account to refer to the transactional data that the user can display in the Accounts screen. In Siebel Service Provider Portal, this is called a company and it is displayed in the Companies screen.

• Cross-references. This book often refers to Siebel Applications Administration Guide for more information. For Siebel Service Provider Portal, in addition to this book, see Siebel Insurance Guide.

The differences in terminology and cross-references described above apply to the all the documentation for Siebel PRM in this book. The rest of this chapter details differences that apply to specific chapters.