This chapter describes the tasks that administrators perform to administer benefits cases. It includes the following topics:

• About Controls for Benefit Data
• About Associating Nonbenefits Cases with Master Cases
• Roadmap for Administering Benefits Cases
• Process of Configuring Applications
• Process of Configuring Benefits for Cases
• Associating Manually Created Cases with Master Cases
• Enabling Effective Dating
• Implementing Effective Date Tracking
• Process of Setting Up Effective Dating for Additional Business Components
• Process of Configuring Appeal Cases
• Setting Up Quality Assurance Templates